Let's talk about training and the wastage of not having it. I mean, I think it's a no-brainer—everybody would agree you want your staff trained. You hire them with a certain level of expectation comin...

The Kinda Method: A Tech Trainer's View on Half-Hearted Learning

As a computer trainer who spends my days teaching Microsoft Office, Teams, SharePoint, and more, I've become an unwitting expert in wh...